Last Updated: 16/07/2024
Cosmetic Laboratories Australia (CLA) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
1. Information We Collect
We may collect personal information that you voluntarily provide to us when you:
- Visit our website
- Register for an account
- Place an order
- Subscribe to our newsletter
- Contact us for customer support
The types of personal information we may collect include:
- Name
- Email address
- Phone number
- Mailing address
- Payment information
- Any other information you choose to provide
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our services
- Process and fulfill your orders
- Improve and personalize your experience on our website
- Communicate with you, including responding to your inquiries and sending updates
- Send promotional materials and newsletters, if you have opted in to receive them
- Monitor and analyze usage and trends to improve our website and services
- Detect, prevent, and address technical issues
3. How We Share Your Information
We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:
With Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
For Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
With Your Consent: We may disclose your personal information for any other purpose with your consent.
As Required by Law: We may disclose your information if we are required to do so by law or if we believe that such action is necessary to comply with a legal obligation or to protect and defend our rights, property, or safety, and that of our users and the public.
4. Security of Your Information
We use administrative, technical, and physical security measures to protect your personal information. While we have implemented these measures, please be aware that no security system is impenetrable and we cannot guarantee the absolute security of your information.
5. Your Rights and Choices
You have the right to:
- Access and update your personal information
- Opt-out of receiving marketing communications from us
- Request the deletion of your personal information
- Restrict or object to the processing of your personal information
To exercise any of these rights, please contact us using the contact information provided below.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track the activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these third-party websites. We encourage you to read the privacy policies of each website you visit.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us.
